Everyone's Counseling Center, Inc. - Orlando, Florida

Malaika Latson

I'm rating this place a 1 star because I can't rate it anything lower. More than once, I've called, left messages, attempted to schedule appointments, and get help & I'm still being ignored. The only time I've received a response is when I leave a bad review. These people do not care about their clients at all. The owner is just as bad as everyone else. RUN AWAY FROM THIS PLACE

Lisa Stewart

Everyone's Counseling Center has been very responsive to our Managed Care Concepts, EAP clients in the Orlando, Florida area. Jason is great to work with and extremely helpful with scheduling. Thank you for your partnership!

Norma Linden

I should've paid more attention to the reviews before starting counseling at this place. I cancelled an appt two days ahead, spoke with someone but it wasn't cancelled. this was on
Nov 7. I received a phone call two days ago, Dec 13, about having to pay for a 'no show'. They do not record the phone calls, just the voice mails. I have proof that I called; if I left a voicemail I also have their return call. So basically the person on the phone said, ‘You can see our predicament, we have no prove you called to cancel because you didn’t leave a voicemail’ This is not their only option when you call. It says if you want to go straight to the operator dial ‘0’, which I always do. If no answer another message says they’re busy but leave a voicemail which I do. Now I have to pay on my retired teachers’ income. I also asked for the Psychiatrist Nurse Practitioner to return my call but even after leaving messages to him and talking to my counselor and the administrator he never called back. He prescribed a medication that the pharmacy advised it was $500 copay and the insurance did not cover that medication. The administrator told me I should've made another appt. I should've stopped going there at that point. Got nothing from the counselor, no feedback, I just talked the full hour,
every time I went, so beware!

Chuck B

I tried to make an appointment for my mother today (5/3/2023) but they said I would need a Power of Attorney or she has to give her consent; my mother is not able to talk after a tumor removal. They couldn’t deviate from that position and the receptionist was of little help. Please be careful when approaching them for mental health.

Tim Matthews

In short, I had a very poor patient experience.

You cannot contact your provider directly, even for something as simple as changing your pharmacy. Instead, they require you to submit a request online and you can only communicate with your provider through their online portal. For context, I requested that my provider send my prescription to a local pharmacy 8 days ago, through their online portal, and have yet to receive an acknowledgment or response from them.

The receptionist (the person who answers the phone) is unhelpful and rude. She will only forward you to an answering machine.

If you're seeking any level of treatment, DO NOT GO HERE.

I was a patient for 9 months before I had enough and sought treatment elsewhere.

RKO WHOHOHOHOOA (You.)

AVOID THEM LIKE THE PLAGUE. After waiting three days for a callback, and having detailed the PTSD I'm dealing with? They called, ignored the dementia-like symptoms that demanded things like me knowing, you know, when to call them back, etc. Instead? Flat out criticized my voicemail for using the F word. That's there to throw off telemarketers. Instead, they heard all the symptoms and made me feel even worse based on a flippin' voicemail. What would they do if someone has tourettes? Jason is the name of the person who called, and Jason is EVERYTHING wrong with the mental health industry. The person who recommended the place is in shock right now.

Brandon Ocampo

I spent three years trying to convince my father into therapy, my parents are very controlling and abusive and after multiple broken promises, he FINALLY grew up enough to make an appointment with Courtney.

Every single session I bought up the same issue to try and resolve it with my father, Courtney did not make any attempt to confront my father with his refusal to acknowledge the issue I brought up whatsoever. She made no attempt to understand my position and only made excuses while assigning me homework to do for my father or something for us to do “together” that i had to do anyway. Over the course of 5+ sessions I completed every task she said to do while she assigned one to my father and then just moved on when he didn't do them, instead she asked me to drop it and then quit instead of actually confronting my father on his inability to acknowledge anything I say.

Thanks to this, my father is now emboldened that therapy doesn’t work and the abuse is now markedly worse. I cant get him into another. She made no attempt to help me and even accused me of not taking therapy seriously despite being the only one trying to work at it and the only one still trying to get him to a real counselor. I cannot stress enough that my situation is now worse having come here. Your mental health is just as important as your physical health and I implore you to look for therapist who at the very least, are going to HEAR your concerns and treat you as an adult who’s allowed to HAVE a concern, not make you feel worse for having them and reenforcing your inferior position to your own abuser.

Do not come here, this place has made my situation worse. Find someone who listens.

Lisa Black

So I started going here about 2 or 3 years ago & I have to say at 1st it felt like a disaster. The Dr I was assigned to never made any attempt to explain things there. I didn’t know if I was supposed to sit & talk to him about life or just tell him how I was feeling do to my high anxiety& if I was having problems with meds. Then not even a phone call he passed me on to someone else. Who subsequently dumped me & passed me on to THANK GOD Wesley.. I’m so glad I stuck it out & stayed. He listens to me. Helps me, cares & LISTENS he is wonderful. & Throughout all of this Alexis behind the front desk & the other ladies that work there along with Wesley have been five ⭐️ ⭐️⭐️ ⭐️ ⭐️ thank u for being so wonderful & treating me with dignity & respect. & showing me every month how to turn my sound on on zoom. ? ? ? ?